Privacy Policy

Effective Date: June 03, 2025

Last Updated: July 31, 2026

1. WHO WE ARE

This website is owned and operated by Max Milano, operating under Spanish tax and data protection law.

Website: www.guiriguru.com

Address: Passeig de les Germanies, 89 (bajo), 46702, Gandia, València

Email: info@guiriguru.com 

Phone: +34 671477644

Full legal identification is available in the Legal Notice section of this website, in accordance with Spanish law

2. WHAT PERSONAL DATA WE COLLECT

Depending on how you interact with our website and services, we may collect:

1. Information you voluntarily provide through our website forms, including:

  • Name
  • Email address
  • Telephone number
  • Date of birth
  • Intended moving date to Spain
  • Nationality
  • Spanish visa or residency type

2. Information you voluntarily provide by email

  • If you request a health insurance quotation, we may ask you to download, complete, and return a health questionnaire by email. This questionnaire may contain personal health information that is required by our licensed insurance distributor and/or the insurance company to assess eligibility, prepare a quotation, or process an insurance application.
  • This information is collected solely for these purposes and will be securely shared only with our licensed insurance distributor and, where necessary, the relevant insurance company. GuiriGuru does not use this information for marketing purposes.

3. Browsing information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Referring website
  • Cookies and analytics data. We use cookies and similar technologies to operate our website, remember your preferences, measure website performance, and, where you have provided your consent, for analytics, advertising, and affiliate tracking.

    Full details of the cookies we use, their purposes, retention periods, and how to manage your preferences are available in our separate Cookie Policy.

4. Marketing preferences

  • Where you choose to receive updates, we may collect your communication and marketing preferences.

3. PURPOSE OF PROCESSING

We use your personal data to:

  • Respond to your enquiries and requests.
  • Arrange relocation consultations where requested.
  • Respond to enquiries about health insurance and, where appropriate, introduce you to our licensed insurance distributor partner.
  • Arrange introductory calls with our insurance distributor partner when requested.
  • Send newsletters and marketing communications where you have consented.
  • Improve our website through analytics.
  • Display, measure, analyse, and improve advertising campaigns, including conversion measurement where you have provided the required consent.
  • Comply with applicable legal and regulatory obligations.

4. LEGAL BASIS FOR PROCESSING

We process personal data under one or more of the following legal bases:

  • Consent (for example, marketing emails, analytics cookies, advertising cookies, and other optional cookies).
  • Contractual necessity or steps taken prior to entering into a contract (for example, responding to service requests or arranging insurance quotations).
  • Legal obligation (such as tax and accounting requirements).
  • Legitimate interests (such as maintaining website security, preventing fraud, responding to enquiries, and operating our business where those interests do not override your rights).

5. DATA SHARING

GuiriGuru does not sell your personal information. Under certain U.S. state privacy laws, the use of advertising or analytics technologies may be considered “sharing” personal information for cross-context behavioural advertising.

We may share your information with:

  • Service providers who help us operate our website and business (such as website hosting, CRM, email marketing and analytics providers).
  • Analytics, advertising, and marketing service providers (such as Google and Meta) where you have provided the necessary consent.
  • Our licensed insurance distributors where you request information about health insurance or ask to obtain an insurance quotation. The agent is responsible for providing insurance advice, arranging insurance policies and processing any additional information required to complete an application.
  • Professional advisers and public authorities where required by law.

GuiriGuru acts as an external collaborator of licensed insurance distributors in Spain. GuiriGuru is not an insurance company and does not independently underwrite, issue, or mediate insurance policies. All insurance mediation, advice, policy issuance, and contractual insurance documentation are handled by authorized insurance distributors and/or insurance entities operating in Spain.

6. HEALTH INSURANCE ENQUIRIES

If you submit a request for information about health insurance, GuiriGuru will use your details to respond to your enquiry, arrange a consultation where appropriate, and, at your request, introduce you to our licensed insurance distributor partner.

 

Where required to obtain an insurance quotation or application, we may ask you to complete a downloadable health questionnaire and return it to us by email. This questionnaire may contain personal health information required by the licensed insurance distributor and/or the insurance company to assess your eligibility for cover. GuiriGuru will securely forward this information only to our licensed insurance distributor and, where necessary, the relevant insurance company for the sole purpose of preparing a quotation, assessing an application, or arranging an insurance policy.

 

At a client’s request, we may prepare courtesy English translations of insurance documents. We may use trusted AI-assisted translation tools to assist in this process. These translations are reviewed where appropriate, are provided for informational purposes only, and do not replace the official Spanish documents issued by the insurer.

 

GuiriGuru does not provide insurance advice or underwriting services and does not use your health information for marketing purposes. The licensed insurance distributor is responsible for assessing your insurance requirements, providing insurance advice, arranging quotations, processing medical information, and issuing insurance policies.

7. DATA RETENTION

Enquiry and contact information:

  • retained for as long as necessary to respond to your enquiry and provide the requested services, and for a reasonable period thereafter unless you request its deletion or a longer retention period is required by law.

Health questionnaire and other health information:

  • retained only for as long as necessary to obtain an insurance quotation, process an insurance application, or comply with applicable legal or regulatory obligations. Where the information has been forwarded to our licensed insurance distributor or the insurer, they will retain and process it in accordance with their own privacy policies and legal obligations.

Marketing data (e.g. newsletter subscriptions):

  • retained until you unsubscribe or withdraw your consent.

Legal and financial records (e.g. invoices):

  • retained for 6 to 10 years, in accordance with applicable Spanish commercial and tax legislation.

Cookies and analytics data:

  • Cookies and similar technologies are retained for the periods described in our Cookie Policy and may vary depending on the purpose of the cookie and the service provider. You can change or withdraw your cookie consent at any time using the cookie consent banner available on our website.

8. YOUR RIGHTS UNDER GDPR

You may:
– Access, correct or delete your data
– Withdraw consent at any time
– Object or restrict processing
– File a complaint with the AEPD: https://www.aepd.es/
To exercise any of these rights, please contact us at info@guiriguru.com.

 

Depending on where you live, you may have additional privacy rights under applicable laws, including certain U.S. state privacy laws. These may include the right to know what personal information we collect, request deletion, correct inaccurate information, obtain a copy of your information, or opt out of certain uses of personal information where applicable.

9. DATA SECURITY

We implement appropriate technical and organisational measures designed to protect personal information, including encrypted transmission (HTTPS/SSL), access controls, secure hosting environments, and other reasonable safeguards appropriate to the nature of the information processed.

Although no method of electronic transmission or storage is completely secure, we use reasonable measures designed to protect your personal information.

10. INTERNATIONAL DATA TRANSFERS

Where personal data is transferred outside the European Economic Area (EEA), we rely on appropriate safeguards provided by our service providers where required under applicable data protection laws. These safeguards may include the European Commission’s Standard Contractual Clauses or participation in an adequacy framework such as the EU-U.S. Data Privacy Framework, where applicable.

11. CHILDREN’S DATA

This website is not intended for children under 16. We do not knowingly collect data from minors.

12. AFFILIATE DISCLOSURE

Some pages on GuiriGuru.com contain affiliate links. If you click on these links and make a purchase, we may earn a small commission at no extra cost to you. These links may place cookies on your device to track referrals and purchases. We only participate in trusted affiliate programs that comply with applicable data protection regulations. If you prefer not to allow these cookies, you can disable or delete them at any time through the cookie consent banner or through your browser settings.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via our website or email.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@guiriguru.com